Assistance is provided under the following programs:
Please review the program description below, choose the support track that best fits your household's needs, and fill out the online application form.
The link to the application can be found at the end of each program description.
How to receive assistance
1) Select a program — review the available support categories listed above.
2) Complete the form and attach documents — submit your online application.
3) Application review:
- Compliance check against Program requirements
- Verification of household vulnerabilities
- Assessment of potential and operational capacity to execute the selected activity
4) Verification stage — interview (conducted in person, by phone, or via video call).
5) Signing the grant agreement — required for the following programs: "Multi-Purpose Agricultural Support" and "Emergency Livelihoods Support for Family Income Protection."
6) Receiving support — funds are disbursed through the payout mechanism selected in your application (Note: for Kherson Oblast, bank card transfer is currently the only available payout mechanism).
7) Submitting proof of expenditure (Reporting):
- Photos of purchased goods/assets (taken on the premises of your household)
- Supporting documentation: fiscal receipts, invoices/delivery notes, or, in exceptional cases, an official template receipt
Do you have feedback or complaint?
At the Estonian Refugee Council (ERC), we value your feedback and take complaints seriously. Our Complaints and Feedback Mechanism (CFM) ensures that beneficiaries, staff, partners, and other stakeholders can share concerns about our programs, commitments, and conduct in a safe, fair, and transparent manner.
Потрібно перевірити статус Вашої заявки?
This programme is supported by the European Union, the Ukraine Humanitarian Fund (UHF).
